Support

Quixar wants to build a long-standing relationship with you and as such we want to support you with all your ICT needs. Whether you purchase a software product or not, we can provide you with excellent support packages.

Whether you operate a small business or a large corporation, we can handle your ICT infrastructure needs, ensuring your business runs as effectively as possible.

We have a range of maintenance and support plans to suit all budgets and businesses.

24/7 support

Maintenance Plans

Our maintenance plans ensure your infrastructure remains in healthy condition.

 

casual

$200 p/hr

Server health check
Y
Network health check
Y
Phone Support
N
Backup & Recovery
Y
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basic

$90 p/Mo

Server/Network health check
Y
On-Site Support
N
Phone Support
Y
Backup & Recovery
N
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complete

$120 p/Mo

Server/Network health check
Y
On-Site/Remote Support
Y
Phone Support
Y
Backup & Recovery
Y
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product*

free

Bug fixes
Y
On-Site/Remote Support
Y
Phone Support
Y
License Extension
Y
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* Product support packages vary depending on whether you rent or buy the product, the modules purchased/rented and the support package you choose. Please see the product page for specific rates.